KYC Service is Failing in Germany


Incident resolved in 4h50m43s

Resolved

Issue has been resolved and KYC Service in Germany is operating normally at this time.

1729000169

Update

A fix has been implemented and we are monitoring the results. We will provide another update in 2 hours or as soon as more information becomes available.

1728993164

Update

Our monitoring systems are still detecting a possible problem with Germany's KYC service failure. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.

1728986441

Update

Our monitoring systems have detected a potential issue with KYC Service Failing in Germany. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

1728983088

Update

Our monitoring systems have detected a potential issue with KYC Service Failing in Germany. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

1728982835

Investigating

Our monitoring systems have detected a potential issue with KYC Service Failing in Germany. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.

1728982726