Call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers


Incident resolved in 102h22m17s

Resolved

We are resolving this incident as we found that the main cause is that some of our customers are unable to comply with the requirements from our service providers that caused the observed call failures. The next actions are for these customers to submit all the necessary configurations for them to be compliant, which is currently a work in progress.

1762311837

Investigating

We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available

1762228759

Investigating

We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available

1762142237

Investigating

We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available

1762052230

Investigating

We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available

1761995001

Investigating

We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available

1761966896

Investigating

We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available

1761953702

Investigating

We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

1761946759

Investigating

We are observing call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

1761943300