Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia

Resolved

Our engineers have monitored the fix and confirmed the issue with Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia has been resolved. All services are now operating normally at this time.

Update

Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hour or as soon as more information becomes available.

Investigating

We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.