SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia

Resolved

We are no longer experiencing SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.