SMS Delivery Delays and Failures to Multiple Networks in the US via Subset of Short Codes

Resolved

We are no longer experiencing SMS delivery failures & delays to multiple networks in the US via subset of Short Codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery failures & delays to multiple networks in the US via subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures & delays to multiple networks in the US via subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.