Calls in Mexico are disconnecting at the 30-second mark

Resolved

The issue affecting call drops in Mexico at the 30 second mark has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery for call drops in Mexico at the 30 second mark. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience call drops in Mexico at the 30 second mark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to experience call drops in Mexico at the 30 second mark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to experience call drops in Mexico at the 30 second mark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue to experience call drops in Mexico at the 30 second mark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.