MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of Shortcodes

Resolved

We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US from a subset of shortcodes. This incident has been resolved.

Update

We are observing recovery in MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are still experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing MMS delivery delays and failures when sending messages to multiple networks in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.