Voice Call Failures From Network Subscribers to a Subset of Twilio Brazil Phone Numbers


Incident resolved in 31h27m20s

Resolved

The incident has been resolved and voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers are operating normally.

1780181931

Update

We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

1780177300

Update

We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1780162877

Update

We have observed a recovery in voice calls from network subscribers to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1780155614

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

1780122853

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

1780094032

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

1780079568

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

1780072348

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Brazil Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1780068691