Inbound Calls Dropping While Processing a Subflow

Resolved

From 2:00 PM PT on June 23 until 8:50 AM PT on June 25, customers may have experienced inbound calls dropping while processing a subflow via Studio. This incident has been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with Studio. We will follow up and provide customer impact details within 2 hours.