SMS Delivery Failures To A Subset Of Phone Numbers In Brazil

Resolved

We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.

Update

We are observing successful SMS delivery failures to a subset of phone numbers in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures to a subset of phone numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.