SMS Delivery Reports Delays to Spark and 2 Degrees Networks in New Zealand

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. This incident has been resolved.

Update

We are observing recovery in SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery reports delays to Spark and 2 degrees networks in New Zealand for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.