SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada

Resolved

We are no longer experiencing SMS delivery delays when sending messages to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. This incident has been resolved.

Update

We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.