SMS Delivery Delays and Failures to AT&T in Mexico Via Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T in Mexico via a subset of shortcodes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays and failures when sending messages to AT&T in Mexico via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays and failures to AT&T in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.