SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple small carriers in United States of America. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to multiple small carriers in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays when sending messages to multiple small carriers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We’ve discovered that US Toll-Free numbers and US Short Code numbers aren’t impacted by this incident. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays when sending messages to multiple small carriers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We’ve discovered that US Toll-Free numbers and US Short Code numbers aren’t impacted by this incident. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays when sending messages to multiple small carriers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to multiple small carriers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.