SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the United Kingdom to a subset of Twilio Long Codes. This incident has been resolved.

Update

We have observed a recovery in SMS delivery from the United Kingdom to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery failures from the United Kingdom to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.