Add Funds Page Currently Unaccessible on Twilio Billing Console


Incident resolved in 1h32m12s

Resolved

The issue related to the Add Fund Page on the Twilio Billing Console has been resolved, and the page is functioning normally at this time.

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Update

A fix has been implemented, and we are monitoring the results. We will continue monitoring the Twilio Billing Console Page to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

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Update

The issue has been identified and a fix is being implemented.

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Investigating

Currently we are experiencing an issue with links in Console to the Add Funds experience. A workaround for this issue is possible by using this link: https://console.twilio.com/us1/billing/manage-billing/billing-overview?frameUrl=%2Fconsole%2Fbilling%2Fadd-funds%3Fx-target-region%3Dus1. We have identified the issue and are working on fixing this issue.

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