SMS Delivery Failures from Twilio to Digicel Cayman Islands


Incident resolved in 6h31m43s

Resolved

The incident has been resolved and SMS delivery from Twilio to Digicel network subscribers in Cayman Islands is operating normally.

1778280949

Update

We have observed a recovery in SMS delivery from Twilio to Digicel network subscribers in Cayman Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1778273632

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1778266820

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1778263196

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

1778261120

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Digicel network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1778257446