Call Failures to a Subset of Twilio Brazil Phone Numbers

Resolved

We are no longer experiencing call failures to a subset of Twilio Brazil phone numbers. This incident has been resolved.

Update

We are observing recovery in call failures to a subset of Twilio Brazil phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are continuing to experience call failures to a subset of Twilio Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing call failures to a subset of Twilio Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.