Ongoing Incidents


Current status

Zoom Meetings / Zoom Meetings
Normal
Zoom Chat / Zoom Chat
Normal
Zoom Phone - NORTH AMERICA / Zoom Phone
Normal
Zoom Website / Zoom Dashboard & Reporting
Normal
Zoom Developer Platform / Web SDK
Normal
Zoom Rooms / Zoom Rooms
Normal
Zoom CX - NORTH AMERICA / Zoom Contact Center
Normal
Zoom Revenue Accelerator / Zoom Revenue Accelerator
Normal
Zoom Phone - EMEA / Zoom Phone
Normal
Zoom Phone - APAC / Zoom Phone
Normal
Zoom Phone - LATIN AMERICA / Zoom Phone
Normal
Zoom Phone - JAPAN / Zoom Phone
Normal
Zoom Phone - HONG KONG/CHINA / Zoom Phone
Normal
Zoom Phone - AUSTRALIA / Zoom Phone
Normal
Zoom Phone - Global / Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Normal
Zoom CX - EMEA / Zoom Contact Center
Normal
Zoom CX - APAC / Zoom Contact Center
Normal
Zoom CX - JAPAN / Zoom Contact Center
Normal
Zoom CX - AUSTRALIA / Zoom Contact Center
Normal
Zoom CX - LATIN AMERICA / Zoom Contact Center
Normal
Zoom Mail / Calendar
Normal
Zoom Blog
Normal
Zoom CX - Global / Zoom Contact Center
Normal
Zoom Website / Download Center & Clients
Normal
Zoom Developer Platform / REST API
Normal
Zoom Phone - NORTH AMERICA / Calling (Inbound/Outbound)
Normal
Zoom Phone - EMEA / Calling (Inbound/Outbound)
Normal
Zoom Phone - APAC / Calling (Inbound/Outbound)
Degraded
Zoom Phone - LATIN AMERICA / Calling (Inbound/Outbound)
Normal
Zoom Phone - JAPAN / Calling (Inbound/Outbound)
Normal
Zoom Phone - HONG KONG/CHINA / Calling (Inbound/Outbound)
Normal
Zoom Phone - AUSTRALIA / Calling (Inbound/Outbound)
Normal
Zoom Phone - Global / Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Normal
Zoom Chat / Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
Normal
Zoom Rooms / Zoom Rooms Digital Signage
Normal
Zoom Revenue Accelerator / Deals
Normal
Zoom CX - NORTH AMERICA / Voice (Inbound/Outbound)
Normal
Zoom CX - Global / Web Portal (Admin/Users/Provisioning)
Normal
Zoom Support / Knowledge Base
Normal
Zoom CX - EMEA / Voice (Inbound/Outbound)
Normal
Zoom CX - APAC / Voice (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Voice (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Voice (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Voice (Inbound/Outbound)
Normal
Zoom Mail / Mail
Normal
Zoom Developer Platform / Marketplace
Normal
Zoom Phone - NORTH AMERICA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Phone - EMEA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - APAC / Devices (Softphones/Deskphones)
Normal
Zoom Phone - LATIN AMERICA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - JAPAN / Devices (Softphones/Deskphones)
Normal
Zoom Phone - HONG KONG/CHINA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - AUSTRALIA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - Global / Integration (API/Webhook)
Normal
Zoom Chat / User Profiles and Presence
Normal
Zoom Revenue Accelerator / Email Notifications
Normal
Zoom CX - NORTH AMERICA / Video (Inbound/Outbound)
Normal
Zoom Support / Chatbot
Normal
Zoom CX - Global / Desktop Client (Supervisors/Agents)
Normal
Zoom CX - EMEA / Video (Inbound/Outbound)
Normal
Zoom CX - APAC / Video (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Video (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Video (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Video (Inbound/Outbound)
Normal
Zoom Mail / Zoom Scheduler
Normal
Zoom Clips
Normal
Zoom Website / Web Portal
Normal
Zoom Developer Platform / Webhooks
Normal
Zoom Phone - NORTH AMERICA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - EMEA / BYOC - Premises
Normal
Zoom Phone - APAC / BYOC - Premises
Normal
Zoom Phone - LATIN AMERICA / BYOC - Premises
Normal
Zoom Phone - JAPAN / BYOC - Premises
Normal
Zoom Phone - HONG KONG/CHINA / BYOC - Premises
Normal
Zoom Phone - AUSTRALIA / BYOC - Premises
Normal
Zoom Chat / File Transfers: File, Video, Pictures, Voice
Normal
Zoom Rooms / Zoom Workspace Reservation
Normal
Zoom Revenue Accelerator / Conversation Analytics
Normal
Zoom CX - NORTH AMERICA / Chat (Inbound/Outbound)
Normal
Zoom Support / Ticketing
Normal
Zoom Community
Normal
Zoom Phone - Global / Cisco Rooms registered to Zoom Phone
Normal
Zoom CX - EMEA / Chat (Inbound/Outbound)
Normal
Zoom CX - APAC / Chat (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Chat (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Chat (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Chat (Inbound/Outbound)
Normal
Zoom CX - Global / Web Client (Supervisors/Agents)
Normal
Zoom Mail / Zoom AIC
Normal
Zoom Meetings / In-Meeting Chat/Polling
Normal
Zoom Phone - NORTH AMERICA / BYOC - Premises
Normal
Zoom Phone - EMEA / Provider Exchange
Normal
Zoom Phone - APAC / Provider Exchange
Normal
Zoom Phone - LATIN AMERICA / Provider Exchange
Normal
Zoom Phone - JAPAN / Provider Exchange
Normal
Zoom Phone - HONG KONG/CHINA / Provider Exchange
Normal
Zoom Phone - AUSTRALIA / Provider Exchange
Normal
Zoom Chat / Archive Message: Archiving IM message with Third-parties and Email Notifications
Normal
Zoom Revenue Accelerator / Recordings
Normal
Zoom CX - NORTH AMERICA / SMS (Inbound/Outbound)
Normal
Zoom Website / Web Client
Normal
Zoom Support / Phone Support
Normal
Zoom Phone - Global / Polycom Rooms registered to Zoom Phone
Normal
Zoom CX - Global / 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Normal
Zoom Developer Platform / Developer Documentation Website
Normal
Zoom CX - EMEA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - APAC / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - JAPAN / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom Rooms / Zoom Visitor Management
Normal
Zoom Phone - NORTH AMERICA / Provider Exchange
Normal
Zoom Phone - EMEA / Emergency Calling
Normal
Zoom Phone - APAC / Emergency Calling
Normal
Zoom Phone - LATIN AMERICA / Emergency Calling
Normal
Zoom Phone - JAPAN / Emergency Calling
Normal
Zoom Phone - HONG KONG/CHINA / Emergency Calling
Normal
Zoom Phone - AUSTRALIA / Emergency Calling
Normal
Zoom Chat / Search
Normal
Zoom Website / Zoom Rooms
Normal
Zoom Developer Platform / Zoom Video SDK
Normal
Zoom CX - Global / Reporting Service
Normal
Zoom Phone - Global / Calling (Inbound/Outbound)
Normal
Zoom CX - NORTH AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - EMEA / Email (Inbound/Outbound)
Normal
Zoom CX - APAC / Email (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Email (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Email (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Email (Inbound/Outbound)
Normal
Zoom Phone - NORTH AMERICA / Emergency Calling
Normal
Zoom Phone - EMEA / Recording Service
Normal
Zoom Phone - APAC / Recording Service
Normal
Zoom Phone - LATIN AMERICA / Recording Service
Normal
Zoom Phone - JAPAN / Recording Service
Normal
Zoom Phone - HONG KONG/CHINA / Recording Service
Normal
Zoom Phone - AUSTRALIA / Recording Service
Normal
Zoom Developer Platform / Cloud Recording
Normal
Zoom Website / Integrations/Calendar/Plug-In/Add-In
Normal
Zoom CX - Global / Developer Platform (APIs/Webhooks)
Normal
Zoom Phone - Global / Zoom Phone Node Service
Normal
Zoom Chat / Zoom AIC
Normal
Zoom CX - NORTH AMERICA / Email (Inbound/Outbound)
Normal
Zoom CX - EMEA / Outbound Dialers
Normal
Zoom CX - APAC / Outbound Dialers
Normal
Zoom CX - JAPAN / Outbound Dialers
Normal
Zoom CX - AUSTRALIA / Outbound Dialers
Normal
Zoom CX - LATIN AMERICA / Outbound Dialers
Normal
Zoom Meetings / Archiving
Normal
Zoom Phone - NORTH AMERICA / Recording Service
Normal
Zoom Developer Platform / Dashboard
Normal
Zoom Website / Zoom Learning Center
Normal
Zoom CX - Global / Developer Platform (SDKs)
Normal
Zoom CX - NORTH AMERICA / Outbound Dialers
Normal
Zoom CX - EMEA / Remote Control
Normal
Zoom CX - APAC / Remote Control
Normal
Zoom CX - JAPAN / Remote Control
Normal
Zoom CX - AUSTRALIA / Remote Control
Normal
Zoom CX - LATIN AMERICA / Remote Control
Normal
Zoom Phone - Global / SMS
Normal
Zoom Chat / Profile Card
Normal
Zoom Phone - AUSTRALIA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Phone - EMEA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Meetings / Live Transcription
Normal
Zoom Developer Platform / Calling Out
Normal
Zoom CX - NORTH AMERICA / Remote Control
Normal
Zoom CX - EMEA / AI Expert Assist
Normal
Zoom CX - APAC / AI Expert Assist
Normal
Zoom CX - JAPAN / AI Expert Assist
Normal
Zoom CX - AUSTRALIA / AI Expert Assist
Normal
Zoom CX - LATIN AMERICA / AI Expert Assist
Normal
Zoom Phone - Global / Zoom AIC
Normal
Zoom CX - Global / Zoom Workforce Management
Normal
Zoom Meetings / Closed Captioning
Normal
Zoom CX - EMEA / Recording Service
Normal
Zoom CX - APAC / Recording Service
Normal
Zoom CX - JAPAN / Recording Service
Normal
Zoom CX - AUSTRALIA / Recording Service
Normal
Zoom CX - LATIN AMERICA / Recording Service
Normal
Zoom CX - NORTH AMERICA / AI Expert Assist
Normal
Zoom Phone - Global / PSTN
Normal
Zoom CX - Global / SMS
Normal
Zoom CX - NORTH AMERICA / Recording Service
Normal
Zoom CX - EMEA / BYOC - Premises
Normal
Zoom CX - JAPAN / BYOC - Premises
Normal
Zoom CX - AUSTRALIA / BYOC - Premises
Normal
Zoom CX - Global / PSTN
Normal
Zoom Phone - Global / Voicemail/Recording/Call Log
Normal
Zoom CX - APAC / Voicemail
Normal
Zoom Meetings / Live Streaming
Normal
Zoom CX - NORTH AMERICA / BYOC - Premises
Normal
Zoom CX - Global / Provider Exchange (PEX)
Normal
Zoom Phone - Global / Zoom Phone
Normal
Zoom CX - EMEA / Cobrowse
Normal
Zoom Meetings / Meeting Dial-in/Telephony
Normal
Zoom CX - Global / BYOC
Normal
Zoom Docs
Normal
Zoom Phone - Global / Devices (Softphones/Deskphones)
Normal
Zoom CX - NORTH AMERICA / Cobrowse
Normal
Zoom Meetings / Zoom Conference Room Connector
Normal
Zoom Events
Normal
Zoom CX - Global / Zoom AIC
Normal
Zoom Meetings / Recording
Normal
Zoom Meetings / Zoom Meeting Invite
Normal
Zoom Meetings / SIP Connected Audio (SCA)
Normal
Zoom Notes
Normal
Zoom Meetings / Zoom for Intune
Normal
Zoom Meetings / Zoom Whiteboard
Normal
Zoom Meetings / Zoom Webinars
Normal
Zoom Meetings / Zoom AIC
Normal
Zoom Meetings / SMS (Send meeting invite via SMS)
Normal
Zoom Subscriptions
Normal
Zoom Virtual Agent
Normal
Zoom Workforce Management
Normal
Zoom Survey
Normal
Clinical Notes
Normal