Incident History

A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

This incident has been resolved and the affected services have been restored.

1786678852 - 1786679379 Resolved

Service Degradation Affecting CX Analytics

This incident has been resolved and the affected services have been restored.

1786471252 - 1786472826 Resolved

Service degradation with Zoom Contact Center smart note generation impacting a subset of users.

This incident has been resolved and the affected services have been restored.

1786459738 - 1786461219 Resolved

Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

This incident has been resolved and the affected services have been restored.

1785941618 - 1785945175 Resolved

Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region

This incident has been resolved and the affected services have been restored.

1785933852 - 1785934565 Resolved

Service Degradation Affecting Zoom Meeting Quality in the US Region

This incident has been resolved and the affected service have been restored.

1785687989 - 1785688682 Resolved

Service Degradation Affecting Zoom Marketplace and AI Companion Services

This incident has been resolved and the affected services have been restored.

1785635125 - 1785636069 Resolved

Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.

This incident has been resolved and the affected services have been restored.

1785499792 - 1785510525 Resolved

Service Degradation Affecting Zoom MCP Claude Marketplace Integration

This incident has been resolved and the affected services have been restored.

1785308015 - 1785393277 Resolved

Service Degradation Affecting Offline Meeting transcription in US Region.

This incident has been resolved and the affected services have been restored.

1785143338 - 1785173713 Resolved
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