Incident History

Service Degradation Affecting Zoom Phone in the EU01 cluster.

This incident has been resolved.

1790730426 - 1790731241 Resolved

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

This incident has been resolved and the affected services have been restored.

1790633744 - 1790638555 Resolved

Service Degradation Affecting Customer Using Polycom Devices Going Offline

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

1790358329 Ongoing

An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature

This incident has been resolved and the affected services have been restored.

1790328034 - 1790406203 Resolved

Service Degradation Affecting Live Transcription Services.

This incident has been resolved and the affected services have been restored.

1790264859 - 1790287053 Resolved

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

This incident has been resolved and the affected services have been restored.

1790248755 - 1790257358 Resolved

Service Degradation Affecting Live Transcription Services.

This incident has been resolved and the affected services have been restored.

1790206980 - 1790214445 Resolved

Service Degradation Affecting Zoom Tasks in US Region.

This incident has been resolved and the affected services have been restored.

1790128536 - 1790129798 Resolved

Service degradation affecting comment and attachment features in Zoom Canvas in US region.

This incident has been resolved and the affected services have been restored.

1790072344 - 1790073130 Resolved

Service Degradation Affecting Apple Login for Zoom Sign-in.

This incident has been resolved and the affected services have been restored.

1790014667 - 1790099832 Resolved
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