Incident History

Issue with Zoom Interop for Microsoft Teams

We have resolved the issue with user presence status not being updated when using Zoom Interop for Microsoft Teams. We will continue to monitor and provide updates as we have them.

1744138951 Ongoing

A subset of users would be experiencing connectivity issues with Zoom Rooms.

This incident has been resolved.

1743660517 - 1743666248 Resolved

Issue with Zoom Rooms, Workspace and Calendar

This incident has been resolved.

1743528029 - 1743532320 Resolved

A subset of users were unable to perform Zoom Phone outbound calls in Singapore.

On 04/01/2025, between 1:25 UTC and 3:11 UTC, a subset of users were unable to perform Zoom Phone outbound calls in Singapore. This incident has been resolved and the service has been restored.

1743480674 - 1743480674 Resolved

Connection issue in Melbourne

This incident has been resolved.

1743347553 - 1743361665 Resolved

Issue with Zoom Rooms Web Controller in Germany.

On 03/29/2025, between 9:30 UTC to 9:58 UTC, a subset of customers might have experienced an issue with connecting to Zoom Rooms Web Controller in Germany. Our engineers have mitigated the issue. This incident has been resolved.

1743245252 - 1743245252 Resolved

Issue with inbound SMS & MMS traffic

This incident has been resolved.

1743021441 - 1743202191 Resolved

Outbound reachability issue in Australia

On 3/24/2025 between 21:45 and 22:40 UTC, a subset of ZP and ZCC customers might have experienced outbound call failures to mobile destinations. This issue has been resolved by our carrier.

1742867771 - 1742867771 Resolved

Issue with English live transcription and translation service in Australia.

This incident has been resolved.

1742714054 - 1742716211 Resolved

A subset of users experiencing issue with Zoom Surveys and Zoom Clips in Australia region.

This incident has been resolved.

1742621695 - 1742625606 Resolved
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