Ongoing Incidents


Current status

Zoom Meetings / Zoom Meetings
Normal
Zoom Chat / Zoom Chat
Normal
Zoom Phone - NORTH AMERICA / Zoom Phone
Normal
Zoom Website / Zoom Dashboard & Reporting
Normal
Zoom Developer Platform / Web SDK
Normal
Zoom Rooms / Zoom Rooms
Normal
Zoom CX - NORTH AMERICA / Zoom Contact Center
Normal
Zoom Revenue Accelerator / Zoom Revenue Accelerator
Normal
Zoom Phone - EMEA / Zoom Phone
Normal
Zoom Phone - APAC / Zoom Phone
Normal
Zoom Phone - LATIN AMERICA / Zoom Phone
Normal
Zoom Phone - JAPAN / Zoom Phone
Normal
Zoom Phone - HONG KONG/CHINA / Zoom Phone
Normal
Zoom Phone - AUSTRALIA / Zoom Phone
Normal
Zoom Phone - Global / Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Normal
Zoom Virtual Agent - Global / Zoom Virtual Agent
Normal
Zoom CX - EMEA / Zoom Contact Center
Normal
Zoom CX - APAC / Zoom Contact Center
Normal
Zoom CX - JAPAN / Zoom Contact Center
Normal
Zoom CX - AUSTRALIA / Zoom Contact Center
Normal
Zoom CX - LATIN AMERICA / Zoom Contact Center
Normal
Zoom Mail / Calendar
Degraded
Zoom Blog
Normal
Zoom CX - Global / Zoom Contact Center
Normal
Zoom Virtual Agent - APAC / Voice Agent
Normal
Zoom Virtual Agent - AUSTRALIA / Voice Agent
Normal
Zoom Virtual Agent - EMEA / Voice Agent
Normal
Zoom Virtual Agent - JAPAN / Voice Agent
Normal
Zoom Virtual Agent - LATIN AMERICA / Voice Agent
Normal
Zoom Virtual Agent - NORTH AMERICA / Voice Agent
Normal
Apps by Zoom / Slack
Normal
Zoom Build Platform / Video SDK
Normal
Zoom Workflows / Zoom AIC
Normal
Zoom Website / Download Center & Clients
Normal
Zoom Developer Platform / REST API
Normal
Zoom Phone - NORTH AMERICA / Calling (Inbound/Outbound)
Normal
Zoom Phone - EMEA / Calling (Inbound/Outbound)
Normal
Zoom Phone - APAC / Calling (Inbound/Outbound)
Normal
Zoom Phone - LATIN AMERICA / Calling (Inbound/Outbound)
Normal
Zoom Phone - JAPAN / Calling (Inbound/Outbound)
Normal
Zoom Phone - HONG KONG/CHINA / Calling (Inbound/Outbound)
Normal
Zoom Phone - AUSTRALIA / Calling (Inbound/Outbound)
Normal
Zoom Phone - Global / Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Normal
Zoom Chat / Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
Normal
Zoom Rooms / Zoom Rooms Digital Signage
Normal
Zoom Revenue Accelerator / Deals
Normal
Zoom CX - NORTH AMERICA / Voice (Inbound/Outbound)
Normal
Zoom CX - Global / Web Portal (Admin/Users/Provisioning)
Normal
Zoom Support / Knowledge Base
Normal
Zoom CX - EMEA / Voice (Inbound/Outbound)
Normal
Zoom CX - APAC / Voice (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Voice (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Voice (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Voice (Inbound/Outbound)
Normal
Zoom Mail / Mail
Degraded
Zoom Virtual Agent - Global / Voice Agent
Normal
Zoom Virtual Agent - APAC / Chat Agent
Normal
Zoom Virtual Agent - AUSTRALIA / Chat Agent
Normal
Zoom Virtual Agent - EMEA / Chat Agent
Normal
Zoom Virtual Agent - JAPAN / Chat Agent
Normal
Zoom Virtual Agent - LATIN AMERICA / Chat Agent
Normal
Zoom Virtual Agent - NORTH AMERICA / Chat Agent
Normal
Apps by Zoom / Microsoft Teams
Normal
Zoom Build Platform / CoBrowse SDK
Normal
Zoom Developer Platform / Marketplace
Normal
Zoom Phone - NORTH AMERICA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Phone - EMEA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - APAC / Devices (Softphones/Deskphones)
Normal
Zoom Phone - LATIN AMERICA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - JAPAN / Devices (Softphones/Deskphones)
Normal
Zoom Phone - HONG KONG/CHINA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - AUSTRALIA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - Global / Integration (API/Webhook)
Normal
Zoom Chat / User Profiles and Presence
Normal
Zoom Revenue Accelerator / Email Notifications
Normal
Zoom CX - NORTH AMERICA / Video (Inbound/Outbound)
Normal
Zoom Support / Chatbot
Normal
Zoom CX - Global / Desktop Client (Supervisors/Agents)
Normal
Zoom CX - EMEA / Video (Inbound/Outbound)
Normal
Zoom CX - APAC / Video (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Video (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Video (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Video (Inbound/Outbound)
Normal
Zoom Mail / Zoom Scheduler
Degraded
Zoom Clips
Normal
Zoom Virtual Agent - Global / Chat Agent
Normal
Apps by Zoom / Google Workspace
Normal
Zoom Website / Web Portal
Normal
Zoom Developer Platform / Webhooks
Normal
Zoom Phone - NORTH AMERICA / Devices (Softphones/Deskphones)
Normal
Zoom Phone - EMEA / BYOC - Premises
Normal
Zoom Phone - APAC / BYOC - Premises
Normal
Zoom Phone - LATIN AMERICA / BYOC - Premises
Normal
Zoom Phone - JAPAN / BYOC - Premises
Normal
Zoom Phone - HONG KONG/CHINA / BYOC - Premises
Normal
Zoom Phone - AUSTRALIA / BYOC - Premises
Normal
Zoom Chat / File Transfers: File, Video, Pictures, Voice
Normal
Zoom Rooms / Zoom Workspace Reservation
Normal
Zoom Revenue Accelerator / Conversation Analytics
Normal
Zoom CX - NORTH AMERICA / Chat (Inbound/Outbound)
Normal
Zoom Support / Ticketing
Normal
Zoom Community
Normal
Zoom Phone - Global / Cisco Rooms registered to Zoom Phone
Normal
Zoom CX - EMEA / Chat (Inbound/Outbound)
Normal
Zoom CX - APAC / Chat (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Chat (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Chat (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Chat (Inbound/Outbound)
Normal
Zoom CX - Global / Web Client (Supervisors/Agents)
Normal
Zoom Mail / Zoom AIC
Normal
Apps by Zoom / Lti Pro
Normal
Zoom Virtual Agent - Global / Admin Portal - Agent Provision
Normal
Zoom Meetings / In-Meeting Chat/Polling
Normal
Zoom Phone - NORTH AMERICA / BYOC - Premises
Normal
Zoom Phone - EMEA / Provider Exchange
Normal
Zoom Phone - APAC / Provider Exchange
Normal
Zoom Phone - LATIN AMERICA / Provider Exchange
Normal
Zoom Phone - JAPAN / Provider Exchange
Normal
Zoom Phone - HONG KONG/CHINA / Provider Exchange
Normal
Zoom Phone - AUSTRALIA / Provider Exchange
Normal
Zoom Chat / Archive Message: Archiving IM message with Third-parties and Email Notifications
Normal
Zoom Revenue Accelerator / Recordings
Normal
Zoom CX - NORTH AMERICA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Website / Web Client
Normal
Zoom Support / Phone Support
Normal
Zoom Phone - Global / Polycom Rooms registered to Zoom Phone
Normal
Zoom Developer Platform / Developer Documentation Website
Normal
Zoom CX - EMEA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - APAC / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - JAPAN / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom Rooms / Zoom Visitor Management
Normal
Zoom CX - Global / Mobile Client (Agents)
Normal
Apps by Zoom / Epic FHIR
Normal
Zoom Virtual Agent - Global / Admin Portal - Knowledge Base
Normal
Zoom Phone - NORTH AMERICA / Provider Exchange
Normal
Zoom Phone - EMEA / Emergency Calling
Normal
Zoom Phone - APAC / Emergency Calling
Normal
Zoom Phone - LATIN AMERICA / Emergency Calling
Normal
Zoom Phone - JAPAN / Emergency Calling
Normal
Zoom Phone - HONG KONG/CHINA / Emergency Calling
Normal
Zoom Phone - AUSTRALIA / Emergency Calling
Normal
Zoom Chat / Search
Normal
Zoom Website / Zoom Rooms
Normal
Zoom Developer Platform / Zoom Video SDK
Normal
Zoom CX - Global / 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Normal
Zoom Phone - Global / Calling (Inbound/Outbound)
Normal
Zoom CX - NORTH AMERICA / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom CX - EMEA / Email (Inbound/Outbound)
Normal
Zoom CX - APAC / Email (Inbound/Outbound)
Normal
Zoom CX - JAPAN / Email (Inbound/Outbound)
Normal
Zoom CX - AUSTRALIA / Email (Inbound/Outbound)
Normal
Zoom CX - LATIN AMERICA / Email (Inbound/Outbound)
Normal
Zoom Revenue Accelerator / Recording Transcription
Normal
Apps by Zoom / Microsoft OneDrive for Organizations
Normal
Zoom Virtual Agent - Global / Admin Portal - Reporting Service
Normal
Zoom Rooms / Workspace Reservation Dashboard & Reporting
Normal
Zoom Phone - NORTH AMERICA / Emergency Calling
Normal
Zoom Phone - EMEA / Recording Service
Normal
Zoom Phone - APAC / Recording Service
Normal
Zoom Phone - LATIN AMERICA / Recording Service
Normal
Zoom Phone - JAPAN / Recording Service
Normal
Zoom Phone - HONG KONG/CHINA / Recording Service
Normal
Zoom Phone - AUSTRALIA / Recording Service
Normal
Zoom Developer Platform / Cloud Recording
Normal
Zoom Website / Integrations/Calendar/Plug-In/Add-In
Normal
Zoom CX - Global / Reporting Service
Normal
Zoom Phone - Global / Zoom Phone Node Service
Normal
Zoom Chat / Zoom AIC
Normal
Zoom CX - NORTH AMERICA / Email (Inbound/Outbound)
Normal
Zoom CX - EMEA / Outbound Dialers
Normal
Zoom CX - APAC / Outbound Dialers
Normal
Zoom CX - JAPAN / Outbound Dialers
Normal
Zoom CX - AUSTRALIA / Outbound Dialers
Normal
Zoom CX - LATIN AMERICA / Outbound Dialers
Normal
Zoom Virtual Agent - Global / Admin Portal - Others
Normal
Zoom Revenue Accelerator / Transcription
Normal
Zoom Rooms / Translation
Normal
Zoom Meetings / Archiving
Normal
Zoom Phone - NORTH AMERICA / Recording Service
Normal
Zoom Developer Platform / Dashboard
Normal
Zoom Website / Zoom Learning Center
Normal
Zoom CX - Global / Developer Platform (APIs/Webhooks)
Normal
Zoom CX - NORTH AMERICA / Outbound Dialers
Normal
Zoom CX - EMEA / Remote Control
Normal
Zoom CX - APAC / Remote Control
Normal
Zoom CX - JAPAN / Remote Control
Normal
Zoom CX - AUSTRALIA / Remote Control
Normal
Zoom CX - LATIN AMERICA / Remote Control
Normal
Zoom Phone - Global / SMS
Normal
Zoom Chat / Profile Card
Normal
Zoom Phone - AUSTRALIA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Phone - EMEA / SMS/MMS (Inbound/Outbound)
Normal
Zoom Virtual Agent - Global / Transcription
Normal
Zoom Phone - APAC / Hardware Phone
Normal
Zoom Rooms / Transcription
Normal
Zoom Meetings / Live Transcription
Normal
Zoom Developer Platform / Calling Out
Normal
Zoom CX - Global / Developer Platform (SDKs)
Normal
Zoom CX - NORTH AMERICA / Remote Control
Normal
Zoom CX - EMEA / AI Expert Assist
Normal
Zoom CX - APAC / AI Expert Assist
Normal
Zoom CX - JAPAN / AI Expert Assist
Normal
Zoom CX - AUSTRALIA / AI Expert Assist
Normal
Zoom CX - LATIN AMERICA / AI Expert Assist
Normal
Zoom Phone - Global / Zoom AIC
Normal
Zoom Website / Zoom Website
Normal
Zoom Phone - NORTH AMERICA / Hardware Phone
Normal
Zoom Phone - AUSTRALIA / Live Transcription
Normal
Zoom Rooms / Scheduling Displays
Normal
Zoom Meetings / Closed Captioning
Normal
Zoom CX - EMEA / Recording Service
Normal
Zoom CX - APAC / Recording Service
Normal
Zoom CX - JAPAN / Recording Service
Normal
Zoom CX - AUSTRALIA / Recording Service
Normal
Zoom CX - LATIN AMERICA / Recording Service
Normal
Zoom CX - NORTH AMERICA / AI Expert Assist
Normal
Zoom Phone - Global / PSTN
Normal
Zoom CX - Global / Zoom Workforce Management
Normal
Zoom CX - NORTH AMERICA / Recording Service
Normal
Zoom CX - EMEA / BYOC - Premises
Normal
Zoom CX - JAPAN / BYOC - Premises
Normal
Zoom CX - AUSTRALIA / BYOC - Premises
Normal
Zoom CX - Global / SMS
Normal
Zoom Phone - Global / Voicemail/Recording/Call Log
Normal
Zoom CX - APAC / Voicemail
Normal
Zoom Meetings / Live Streaming
Normal
Zoom CX - NORTH AMERICA / BYOC - Premises
Normal
Zoom CX - Global / PSTN
Normal
Zoom Phone - Global / Zoom Phone
Normal
Zoom CX - EMEA / Cobrowse
Normal
Zoom CX - AUSTRALIA / SMS (Inbound/Outbound)
Normal
Zoom CX - APAC / Transcription
Normal
Zoom Meetings / Meeting Dial-in/Telephony
Normal
Zoom CX - Global / Provider Exchange (PEX)
Normal
Zoom Canvas
Normal
Zoom Phone - Global / Devices (Softphones/Deskphones)
Normal
Zoom CX - NORTH AMERICA / Cobrowse
Normal
Zoom CX - AUSTRALIA / Transcription
Normal
Zoom Meetings / Zoom Conference Room Connector
Normal
Zoom Events
Normal
Zoom CX - Global / BYOC
Normal
Zoom Phone - Global / Transcription
Normal
Zoom Meetings / Recording
Normal
Zoom CX - Global / Zoom AIC
Normal
Zoom Phone - Global / PCI Integration
Normal
Zoom Meetings / Zoom Meeting Invite
Normal
Zoom CX - Global / Video Engagement
Normal
Zoom Meetings / SIP Connected Audio (SCA)
Normal
My Notes
Normal
Zoom CX - Global / Transcription
Normal
Zoom Meetings / Zoom for Intune
Normal
Zoom CX - Global / PCI Integration
Normal
Zoom Meetings / Zoom Whiteboard
Normal
Zoom CX - Global / CX Insight
Normal
Zoom Meetings / Zoom Webinars
Normal
Zoom CX - Global / Cobrowse
Normal
Zoom Meetings / Zoom AIC
Normal
Zoom CX - Global / 3rd Party Messaging/Social (Inbound/Outbound)
Normal
Zoom Meetings / SMS (Send meeting invite via SMS)
Normal
Zoom Meetings / PSTN
Normal
Zoom Meetings / Meeting Dial-out/Telephony
Normal
Zoom Meetings / AI Image Generation
Normal
Zoom Meetings / Real Time Media Streams (RTMS)
Normal
Zoom Subscriptions
Normal
Zoom Workforce Management
Normal
Zoom Survey
Normal
Clinical Notes
Normal
Zoom Tasks
Normal
Zoom Video Management
Normal
Zoom Hub
Normal
Zoom Quality Management
Normal
Zoom Paper
Normal
Zoom Slides
Normal
Zoom Sheets
Normal