A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region
This incident has been resolved.
Incident History
A small subset of ZCC customers may have experienced inbound call failures in Unites States
This incident has been resolved.
Service Degradation Affecting Slides and Sheets
This incident has been resolved and the affected services have been restored.
Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Support Website
This incident has been resolved and the affected services have been restored.
Service Degradation with Live Transcription and Call Summary in the Australia Region
This incident has been resolved
Service Degradation Affecting Zoom AI Companion in United States
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Support Website
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
This incident has been resolved.
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088