Issue with Push notifications for Zoom Phone on Android devices


Incident resolved in 3h36m24s

Resolved

The incident has been resolved.

1749308734

Update

We have resolved the issue causing users unable to receive push notifications for Zoom Phone on Android devices when the Zoom application is in the background. We will continue to monitor and provide updates as we have them.

1749308143

Update

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

1749304635

Update

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

1749300994

Investigating

We continue to investigate the issue and will provide updates as we have them.

1749298615

Investigating

We have received reports of users unable to receive push notifications for Zoom Phone on Android devices when the Zoom application is in the background. We are currently investigating and will provide updates as soon as we have them.

1749295750