Issue with Zoom Interop for Microsoft Teams

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Update

The issue has been identified and a fix is being implemented.

Investigating

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

Investigating

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

Investigating

We are once again observing issues with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

Update

We have resolved the issue with user presence status not being updated when using Zoom Interop for Microsoft Teams. We will continue to monitor and provide updates as we have them.

Investigating

We are investigating an issue where customers who have enabled presence interop with Microsoft will stop seeing Zoom presence status being updated in Microsoft tools. We will provide updates as we have them.