Service degradation affected Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.

Resolved

This incident has been resolved.

Update

On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.

This incident has been resolved and the affected services have been restored.