Issue with inbound SMS & MMS traffic

Resolved

This incident has been resolved.

Update

The issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers has been resolved. We will continue to monitor and provide updates as we have them.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Update

We have identified the issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers. We are continuing to work with the provider and will provide updates as we have them.

Investigating

We are investigating an issue where inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers might experience failure and receive "Sorry, the service is temporarily unavailable. Please try again later." message. We have engaged with the provider and will provide updates as we have them.