Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Resolved

This incident has been resolved and the affected services have been restored.

Update

On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region.

This incident has been resolved and the affected services have been restored.