Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
Resolved
This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088
Update
GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
Update
GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.
Update
GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
Update
GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
Thank you for your patience.
Update
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Update
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.
We will provide updates as more information becomes available.
Thank you for your patience.
Update
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Update
Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
Update
We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Investigating
We are currently investigating a service degradation with Giphy.
Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat.
We appreciate your patience as we work to resolve this issue.