A subset of users may experience issues with Zoom Phone inbound calls in South Africa region

Resolved

This incident has been resolved.

Update

We have resolved the issue causing service degradation where subset of users would be experienced issues with Zoom Phone inbound calls in South Africa region. We will continue to monitor and provide updates as we have them.

Update

We continue to work on a fix for this issue & will provide updates as soon as there is more information to share.

Update

We have identified the issue causing service degradation where subset of users would be experiencing issues with Zoom Phone inbound calls in South Africa region. We will continue to provide updates as we have them.

Investigating

We have detected service degradation where a subset of users may experience issues with Zoom Phone inbound calls in South Africa region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.