A subset of users may have experienced issues with Zoom Phone's and Zoom Contact Center's inbound and outbound calls in Australia region.

Resolved

This incident has been resolved.

Update

Between 09/16/2025 08:05 UTC and 08:57 UTC, a subset of users may have experienced issues with Zoom Phone's and Zoom Contact Center's inbound and outbound calls in Australia region. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.