Service degradation with clinical notes service.

Resolved

This incident has been resolved and the affected services have been restored.

Update

The service degradation with Clinical Notes has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Update

Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

Update

Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

Update

Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

Update

Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

Update

We have identified the issue causing service degradation affecting Clinical Notes.

We are working with the vendor and will provide updates as we have them.

Investigating

We are currently investigating a service degradation affecting Clinical notes impacting a subset of users.