Service Degradation Affecting Zoom SMS Service in US and Canada Region

Resolved

This incident has been resolved and the affected services have been restored.

Update

Between 02/11/2026 23:07 UTC and 23:15 UTC, a subset of users may have experienced issues with SMS Delivery from a subset of Twilio Long Codes to AT&T in US and Canada Region. Our team will continue to monitor the situation closely and keep you informed of any further developments.