Issue with AI companion that requires web search functionality.

Resolved

This incident has been resolved.

Update

Our third-party vendor has resolved the issue with Zoom Meeting AIC impacting web search queries. We will continue to monitor and provide updates as we have them.

Update

Our third-party vendor is currently applying mitigation steps and we will continue to share updates as they are received.

Update

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

Investigating

We are continuing to investigate this issue.

Investigating

Our monitoring has detected service degradation with AI companion that requires web search functionality. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.