Service Degradation Affecting Customer Using Polycom Devices Going Offline

Update

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.

We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.

We will continue to monitor the service closely and provide further updates as progress is made.

Thank you for your patience and understanding.

Update

We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Update

The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.

We will keep you informed with timely updates as progress is made.

Investigating

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.

Investigating

We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.