Service Degradation Affecting Zoom Outbound SMS in the Australia Region

Resolved

This incident has been resolved.

Update

Our underlying carrier partner has resolved the issue affecting outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Update

We have successfully identified the root cause affecting outbound SMS delivery.

Our carrier is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Investigating

We are continuing to investigate this issue & will provide updates as soon as there is more information to share.

Investigating

We are currently investigating a service degradation affecting outbound SMS delivery.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.