Issue with users experiencing issues accessing AI Companion on Zoom Meetings.

Resolved

This incident has been resolved.

Update

We have fixed the issue where a subset of users are experiencing issues accessing AI Companion on Zoom Meetings. We will continue to monitor and provide updates as soon as there is more information to share.

Update

We have identified the issue where a subset of users are experiencing issues accessing AI Companion on Zoom Meetings. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

Investigating

Our monitoring has detected service degradation where a subset of users are experiencing issues accessing AI Companion on Zoom Meetings. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.