Service Degradation with Zoom Virtual Agent.


Incident resolved in 5h6m33s

Resolved

This incident has been resolved and the affected services have been restored.

1772050005

Update

Our vendor has successfully resolved the issue affecting Zoom virtual agent.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Thank you for your patience.

1772049198

Update

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

1772048394

Update

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

1772041846

Update

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

1772037779

Update

We have identified the issue affecting Zoom virtual agent.

We are working with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

1772034198

Investigating

We are currently investigating a service degradation affecting Zoom virtual agent.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

1772031612