Issue with Zoom AIC, Zoom Learning Center & push notifications services

Incident resolved in 10h17m6s

Resolved

This incident has been resolved.

1761005217

Update

Zoom Learning Center service has been restored.

1760998923

Update

Zoom Chat messaging, history, channels and push notifications are restored.

1760989758

Update

Zoom AI Companion meeting questions has been restored. Other services are still recovering.

1760985224

Update

We have identified the issue with subset of users are experiencing issues with AIC, Zoom learning center,ZCC and push notifications services. Zoom will provide updates as we have them.

1760974152

Update

We have identified the issue with subset of users are experiencing issues with AIC, Zoom learning center and push notifications services. Zoom will provide updates as we have them.

1760970431

Update

We have identified the issue with subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as we have them.

1760970135

Investigating

We have identified the issue with subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as we have them.

1760969724

Investigating

A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.

1760968191