A subset of customers experiencing an issue with Zoom chat and notification service in APAC region

Resolved

This incident has been resolved.

Update

We have mitigated the issue with degraded performance and will continue to monitor and provide updates as we have them.

Update

We continue to work towards a resolution and will provide more updates as they become available.

Update

We have identified the issue which impacts a subset of users in APAC region facing service degradation with Zoom chat, notification service and Zoom Rooms. We will provide more updates as we have them.

Investigating

We continue to investigate the issue which impacts a subset of users in APAC region facing service degradation with Zoom chat, notification service and Zoom Rooms. Our engineers are currently investigating the issue. Zoom will provide updates as soon as there is more information to share.

Investigating

We have received reports of a subset of users in Australia and Singapore facing service degradation with Zoom chat and notification service. Our engineers are currently investigating the issue. Zoom will provide updates as soon as there is more information to share.