Issue with AI Companion in EU

Resolved

This incident has been resolved.

Update

We have resolved the issue affecting Zoom AI Companion for a subset of customers in EU. We will continue to monitor and provide updates as we have them.

Update

We have identified the issue and have taken action which restored some affected AIC services, and we continue working to restore all affected AIC services. We will continue to provide updates as we have them.

Investigating

We are investigating an issue affecting Zoom AI Companion for a subset of customers in EU. We will provide updates as we have them.