Users experiencing issues with Zoom Phone recording playbacks.

Resolved

This incident has been resolved.

Update

We have fixed the problem where users are experiencing issues with Zoom Phone recording playbacks. Zoom will continue to monitor & provide updates as soon as there is more information to share.

Update

We have identified the cause where users are experiencing issues with Zoom Phone recording playbacks. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Investigating

Our monitoring has detected service degradation where users are experiencing issues with Zoom Phone recording playbacks. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.