Issue with Zoom Services

Resolved

This incident has been resolved.

Update

All services under this status post have been resolved and we are continuing to monitor services.

Update

Zoom Chat, Clinical Notes and Zoom Survey have now been restored. The team is continuing to work on restoration for the remaining service and will update as soon as we have new information to share.

Update

Zoom has restored multiple services and continues to work on restoration for the remaining services. Note that some meeting summaries generated by AI Companion during the initial incident are delayed and will be delivered later today.

Update

Zoom Revenue Accelerator service has been restored. The team is still working on restoring service for other services.

Update

We are continuing to work on a fix for this issue.

Update

Our vendor has experienced a further service degradation and we are currently taking steps to mitigate.

Update

Our vendor has resolved the issue. We will continue to monitor and provide updates as we have them.

Update

We are working with the vendor to resolve the issue. We will continue to provide updates as we have them.

Update

We have identified the issue causing Zoom services degradation. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

Investigating

We are continuing to investigate the issue. We will continue to provide updates as we have them.

Investigating

We are continuing to investigate the issue. We will continue to provide updates as we have them.

Investigating

We have identified an issue with Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.