Our Engineering team has confirmed the full resolution of the networking issue affecting the LON1 region. Users should be able to access all resources without any issues.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has implemented a fix to resolve the issue with creating certain GenAI Platform agents. Users should now be able to create OpenAI and Llama 3.1 8B agents without issue.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
Our Engineering Team has implemented a fix to resolve the issues impacting GenAI platform agents. They have also confirmed that the issue has been fully resolved. Now, customers should be able to view and update their GenAI platform agents in the console.
If you continue to experience any problems, please reach out to our support team by opening a ticket from within your Cloud Control Panel.
From 00:13 UTC to 9:09 UTC, users may have experienced errors when attempting to create Managed Database Caching Clusters.
Our Engineering team has confirmed the full resolution of the issue. Users should now be able to create Caching clusters normally.
If you continue to experience issues, please open a support ticket from your Cloud Control Panel.
From 23:31 to 23:46 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at https://cloud.digitalocean.com. CRUD operations for all products would have been unavailable, but deployed services continue running without issue.
Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to access the API and Cloud Control Panel without issue now.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Beginning at 17:56 UTC, users experienced issues with the using the Cloud Control Panel and the API. By 18:10 UTC, we started seeing signs of recovery and users would've been able to access the Cloud Control and API normally.
We noticed a brief recurrence of the issue at 18:58 UTC in which users would've experienced latency, with recovery starting at around 19:02 UTC.
At 19:02 UTC, our Engineering team has confirmed full resolution of the issue, the Cloud Control Panel and the API should be functioning normally now.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Our Engineering team has confirmed the full resolution of the issue affecting database engine metrics in the Cloud Control Panel for Managed Databases.
Users with PostgreSQL, MySQL, Kafka, OpenSearch, or Caching database clusters should now be able to see the metrics.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.
Our Engineering team has confirmed the full resolution of the issue with the Billing page for Teams on the Cloud Control Panel. Services should now be operating normally.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.
Our Engineering team has confirmed the full resolution of the issue with Cloud Control Panel.
Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.
From 14:23 UTC to 16:16 UTC, users were unable to complete the signups for new accounts. Our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.