Incident History

Delay in App Platform Deployments

As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments.

Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused.

However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation.

1773437419 - 1773452860 Resolved

Newly Created Managed Kubernetes Nodes

Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

1773401191 - 1773419705 Resolved

Ubuntu/Debian Package Mirror Failure

From 17:50 to 19:06 UTC, Our Engineering team observed an issue with mirrors.digitalocean.com. During this time, users may have experienced errors when trying to update packages on Debian and Ubuntu Images. Our team has fully resolved the issues as of 19:06 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.

1773084191 - 1773084191 Resolved

HTTP 522 Error on App Platform

Our Engineering team identified an issue affecting the App Platform. During the incident, users may have experienced HTTP 522 (Connection Timed Out) errors when accessing their apps. The issue seems to be resolved now.

We apologize for the inconvenience caused. If you continue to experience any related errors, please contact our Support team by opening a ticket at https://www.digitalocean.com/support/contact/.

1772832170 - 1772832170 Resolved

App Platform Deployments

As of 00:22 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments.

Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused.

However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation.

1772753304 - 1772759546 Resolved

Internal Load Balancers Connectivity

From 19:57 UTC to 01:03 UTC, customers may have experienced connectivity issues between Internal Load Balancers and their associated target droplets, which could have resulted in service disruption or traffic routing failures.

Our Engineering team has confirmed full resolution of the issue, and Internal Load Balancers should now be functioning normally.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience caused.

1772670211 - 1772675543 Resolved

Intermittent Errors with Llama 3.3-70B

Issue resolved. Cause: A few requests made to the Llama 3.3-70B model caused issues. Impact: Intermittent errors when interacting with the model through serverless inference and/or with agents created using this model. Contact support if issues persist.

1772134703 - 1772144612 Resolved

App Platform Deployments

Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved. Between approximately 14:30 UTC on the 26th and 00:01 UTC on the 27th, users may have experienced errors when attempting to build or deploy applications using older versions of the Node.js buildpack. A fix has been implemented, and build and deployment operations have been restored to normal.

All App Platform builds are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.

If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

1772126096 - 1772168152 Resolved

Control Panel Visibility

The issue impacting the visibility of Cloud Panel has been confirmed to be resolved. Between approximately 16:08 PM & 17:56 PM UTC, users may have noticed unusual behavior when accessing the console, performing resizing operations, or experiencing issues with the Cloud Panel visibility.

Our team has taken necessary corrective measures to restore the service, and we can confirm that it is now functioning as expected. We sincerely apologize for the inconvenience caused and truly appreciate your understanding throughout this process.

However, if you continue to experience any issues, please do not hesitate to raise a support ticket for further investigation. We’ll be happy to assist you.

1771522477 - 1771526536 Resolved

Spaces Availability in NYC3

Our Engineering team has confirmed that the issue impacting the availability of Spaces and the Container Registry in the NYC3 region has been fully resolved. A fix was implemented, and services have been restored.

All operations are now succeeding normally. If you experience any further issues, please contact Support by creating a Support ticket from within your account.

Thank you for your patience while we worked to resolve this issue.

1771227395 - 1771239484 Resolved
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