Incident History

App Platform Deployments

Our Engineering team has confirmed that the issue impacting App Platform deployments and Kubernetes (DOKS) nodes has been fully resolved at 09:22 UTC. Users may already notice improvements while deploying apps and DOKS nodes.

All App Platform deployments are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.

If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.

1776931717 - 1776938994 Resolved

Cloud UI for Managed Kubernetes

Our Engineering team has confirmed full resolution of the issue with Cloud UI for Managed Kubernetes at 09:19 UTC.

All the services should be functioning as expected.

If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident!

1776927706 - 1776933999 Resolved

Cloud Control Panel and API

Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally.

During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD (Create, Read, Update, Delete) operations via the API. We have verified that the issue has been fully resolved.

We apologize for the inconvenience this may have caused. If you continue to experience any issues, please submit a support ticket through the Cloud Control Panel so our team can assist you further.

1776856009 - 1776858458 Resolved

DNS Resolution for .co TLD

Our Engineering team has confirmed that the issue affecting the DNS resolution of .co top-level domain (TLD) has been resolved. The DNS resolution for .co domains is now working as expected.

We apologize for the inconvenience. If you continue to face any issues, please open a support ticket from within your account.

1776460972 - 1776521435 Resolved

Spaces availability in NYC3

From 17:22 to 17:46 UTC, our Engineering team observed an issue impacting Spaces availability in the NYC3 region. During this time, customers may have encountered 500 errors and degraded performance while accessing Spaces buckets. The issue has now been fully resolved. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.

1776450429 - 1776450429 Resolved

Serverless Inference

From 23:20 UTC to 02:00 UTC, users may have experienced elevated error rates due to service instability, which resulted in intermittent HTTP 500 errors and terminated connections.

Our Engineering team has confirmed full resolution of the issue, and all systems are now operating normally.

If you continue to experience any issues, please open a ticket with our support team. We apologize for any inconvenience caused.

1776215270 - 1776221804 Resolved

App Platform Deployments

From 16:07 to 16:50 UTC, Our Engineering team observed an issue with App Platform Deployments in all regions. During this time, App deployments of both new and existing apps would have been affected. Our team has fully resolved the issues as of 16:50 UTC. All new and existing App deployments should now be functioning as expected. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.

1776189442 - 1776189442 Resolved

Managed Database Resizes

Our Engineering team has resolved the issue with resize operations for Managed Databases and should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience.

1776171191 - 1776179978 Resolved

Droplet Availability in All Regions

Our Engineering team has confirmed full resolution of the issue with creating Droplets in all regions. Users should be able to create Droplets without issue.

We apologize for the inconvenience. If you continue to face any issues, please open a support ticket from within your account.

1775853155 - 1775855185 Resolved

Control Plane

Our Engineering team has resolved the control plane disruption that occurred from 17:06 to 17:18 UTC. During this time, users may have experienced intermittent issues with managing their resources through the Cloud Control Panel or DigitalOcean API. The root cause of the disruption was identified and addressed, and all services are now operating normally.

If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

1775584159 - 1775584159 Resolved
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