The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.
Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this period, users might have encountered issues while enabling authentication methods and accessing teams with secure sign-in enabled.
Our team has taken appropriate measures to address the issue. We can confirm that service has been restored and is now functioning normally.
We regret the inconvenience caused. However, if you continue to experience any issues, please create a support ticket for further analysis.
The upstream outage with Let's Encrypt has been resolved. Customers should now be able to issue Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains. Our Engineering team has also confirmed that stuck or delayed actions with Mongo, Advanced PG, and Advanced MySQL databases should complete normally now.
We appreciate your patience. If you continue to experience any issues, please open a support ticket from within your account.
Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.
All services are operating normally. We will continue to monitor the system to ensure ongoing reliability.
Thank you for your patience while we worked to resolve this issue.
The issue is resolved, and service is operating normally.
This incident has been resolved.
Our Engineering team has confirmed that the issue impacting App Platform deployments and Kubernetes (DOKS) nodes has been fully resolved at 09:22 UTC. Users may already notice improvements while deploying apps and DOKS nodes.
All App Platform deployments are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.
If you continue to experience any problems, please open a ticket with our support team. Thank you for your patience, and we apologize for any inconvenience.
Our Engineering team has confirmed full resolution of the issue with Cloud UI for Managed Kubernetes at 09:19 UTC.
All the services should be functioning as expected.
If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident!
Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally.
During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD (Create, Read, Update, Delete) operations via the API. We have verified that the issue has been fully resolved.
We apologize for the inconvenience this may have caused. If you continue to experience any issues, please submit a support ticket through the Cloud Control Panel so our team can assist you further.