Incident History

Longer than expected load times in multiple AWS regions

This incident has been resolved.

1740421594 - 1741217257 Resolved

New Instances failing to create across all regions.

Our Engineering team has identified that this issue is related to: https://status.grafana.com/incidents/b6yc10yk8kv7 We'll be marking this incident as resolved and will provide updates for this event as well in the status page mentioned above.

1740419124 - 1740435373 Resolved

Degraded query performance as a result of elevated read latency on the trace by id path

This incident has been resolved.

1740060458 - 1740067371 Resolved

Logs read and write outage in prod-us-east-0 (including OTLP endpoint)

This incident has been resolved.

1740002217 - 1740003688 Resolved

OTEL Gateways Failing

This incident has been resolved.

1739892440 - 1739899329 Resolved

Outage due to DNS problems on AWS

This incident has been resolved.

1739870562 - 1739887612 Resolved

Synthetic monitoring - Stockholm probe - elevated latency and error rates

From February 13th 23:30 UTC to February 14th 00:30 UTC, we saw higher latency and error rates in our Stockholm probe. This was related to a network connectivity within AWS in the EU-NORTH-1 region. The issue is resolved and the probe is operating normally.

See the AWS service health page for more information.

1739553874 - 1739553874 Resolved

Cloud Metrics - Degraded Writes

This incident has been resolved.

1739493044 - 1739506882 Resolved

Grafana OnCall and Incident - Maintenance

Maintenance has been completed. Grafana Incident and Grafana OnCall are fully operational, and user should experience no further service disruption.

1738886467 - 1738887898 Resolved

Tempo - Elevated Read Failures

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

1738602091 - 1738604417 Resolved
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