Incident History

Grafana OnCall and Incident - Maintenance

Maintenance has been completed. Grafana Incident and Grafana OnCall are fully operational, and user should experience no further service disruption.

1738886467 - 1738887898 Resolved

Tempo - Elevated Read Failures

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

1738602091 - 1738604417 Resolved

Connection issues with data sources in prod-gb-south-0

We have identified the issue and rolled back a new alerting feature for re-release in the near future.

1738262022 - 1738264765 Resolved

Zabbix plugin issue with failing connections.

This incident has been resolved.

1738238588 - 1738245795 Resolved

influx Metrics ingesters endpoints respond with 404 Not Found

This incident has been resolved.

1738096224 - 1738098713 Resolved

Outage of k6 Cloud Insights

This incident has been resolved.

1737957018 - 1737957788 Resolved

Intermittent instance unavailability in prod-eu-west-2

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

1737524316 - 1737963179 Resolved

Synthetic Monitoring Outage in AWS US East ( prod-us-east-0)

On Thursday January 16th between 17:05 and 18:05 UTC, there was a Synthetic Monitoring outage in the AWS US East ( prod-us-east-0) Grafana Cloud region. During this window you will notice gaps in your synthetics logs and metrics, as data from synthetic monitoring checks were not published from any probe locations. The incident is resolved but we continue to investigate the root cause.

1737393902 - 1737393902 Resolved

Rare intermittent write failures in Tempo

This incident has been resolved.

1737143796 - 1737673457 Resolved

Pattern Degradation/Delay in Recognizing Patterns in Explore Logs

Engineering has released a fix and as of 1:30 UTC 2025-01-17. Customers should no longer experience issues with pattern degradation or delay in Explore Logs. At this time, we are considering this issue resolved. No further updates.

1737073164 - 1737075419 Resolved
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