Incident History

Synthetic Monitoring: connectivity issue between probes and GCP Saudi Arabia (prod-me-central-0)

As of 20:29 UTC the incident is resolved all probes have reconnected to the API in GCP Saudi Arabia(prod-me-central-0).

Prod-EU-West-2 Connection Issues

At approximately 16:00 UTC some customers in the prod-eu-west-2 region began experiencing connectivity issues with their environment. The issue was remediated by our engineers ~30 minutes later.

Issue with Multiple Components in prod-eu-west-2 and prod-eu-west-4

This incident has been resolved.

Error Creating Teams

The fix has been rolled out and at this time, we are considering this resolved.

Cloudwatch datasource query issues on cluster GPC US central

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.

Degraded Performance of Adaptive Metrics in GCP US Central

This incident has been resolved.

Log ingestion rate limit issue in AWS Germany (logs-prod-012)

Between 2025-04-07:13:00:00UTC and 2025-04-08:14:00:00UTC some customers in AWS Germany (logs-prod-012) have had their ingestion rate limits incorrectly lowered, causing affected customers to hit rate limits writing their logs. The correct rate limits have been reinstated and we can confirm affected customers are no longer being rate limited.