Incident History

Grafana Cloud login issues for users with role of None

Users with the None role authenticating via Grafana.com should be able to access their stacks again

1784312553 - 1784380531 Resolved

Adaptive Metrics aggregation delay in eu-west-0 region.

The incident is now fully resolved.

1784206566 - 1784213923 Resolved

Partial Outage in prod-eu-west-2

This incident has been resolved. Thank you for your patience.

1784154284 - 1784158619 Resolved

Delayed Aggregated Metrics (prod-us-central-0)

This incident has been resolved.

1784143153 - 1784174059 Resolved

Some Reports of Grafana Not Loading.

This incident has been resolved. Thank you for your patience.

1784138850 - 1784149244 Resolved

Fleet Managment Interface 404's

Between 9:45 and 12:00 UTC, we experienced an issue affecting the Fleet Management interface. During this time, the Remote Configuration tab for production stacks returned a 404 error when accessed through the UI.

Backend systems were not affected. Configuration-as-code workflows and other non-UI methods of interacting with Fleet Management continued to operate normally throughout the incident.

This issue has since been resolved.

1784123653 - 1784123653 Resolved

Mimir Write Performance Degradation

This incident has been resolved. Thank you for your patience.

1784060883 - 1784066425 Resolved

Mimir Partial Write Outage

This incident has been resolved.

1784048982 - 1784055798 Resolved

Issue with Dashboard Views Being Registered

A fix has been implemented and dashboard view and error counts in the Dashboards and Folder list are updating as expected. Thank you for your patience while we worked to address this issue.

1784016645 - 1784542551 Resolved

Network Degredation in prod-us-central-0

From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored.

Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.

1783719114 - 1783719114 Resolved
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