Incident History

Hosted Grafana Instance Creation Failures in ap-southeast-1 (Singapore)

This incident has been resolved.

1743950534 - 1743961507 Resolved

Instances on "Fast" experiencing issues querying the Tempo datasources

The fix has been rolled out on our "fast" release channel. At this point, we are considering the incident resolved.

1743693492 - 1743729906 Resolved

Grafana Cloud: SAML UI Role mapping

Engineering has rolled out a fix for this issue. At this point, we are considering the incident resolved.

1743613707 - 1743730047 Resolved

Grafana Cloud: SAML UI Role Mapping

Engineering has released a fix and as of 0600 UTC, customers should no longer experience the inability to change SAML role mapping. At this time, we are considering this issue resolved. No further updates.

1743531278 - 1743575572 Resolved

Hosts unreachable for instances in prod-sa-east-1

From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experiencing this issue may have encountered with requests failing for instances in this cluster.

This has stabilised and customers should no longer experience this issue.

1743148757 - 1743148757 Resolved

Not possible to create stacks on prod-us-west-0

The stack creation process is now functioning properly in the prod-us-west-0 region.

1742996347 - 1742997811 Resolved

prod-us-central-3 prod-us-central-4 clusters are unavailable

This incident has been resolved.

1742324840 - 1742327735 Resolved

Some Grafana Instances Taking Longer to Initialize

This incident has been resolved.

1742237399 - 1742477603 Resolved

Some Grafana Instances Taking Longer to Initialize

This incident has been resolved.

1742228889 - 1742232770 Resolved

Tests failures on k6

This incident has been resolved.

1742227931 - 1742234192 Resolved
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