Incident History

Increased error rate in App Services Functions using deprecated 3rd Party Services

Users accessing 3rd Party Services in App Services Functions between 2:00PM EST and 4:30PM EST in Mumbai, APAC, and Europe regions may have experienced a higher rate of errors. The cause of the issue has been identified and resolved.

1708628946 - 1708628946 Resolved

Chat support is currently unavailable

Issue has been identified and resolved

1708598822 - 1708616314 Resolved

cloud.mongodb.com slow response times

Slow response times began around 6:27 UTC and end around 6:47 AM UTC. During this time, users may have experienced issues logging in to cloud.mongodb.com and slow response times from the Atlas Administrative API. Requests for changes to Atlas Clusters including adding new IPs to the Access List experienced short delays in processing. There was no impact to running Atlas Clusters.

1708152094 - 1708155599 Resolved

Atlas Cluster Operations Delayed

This incident has been resolved.

1708082379 - 1708083999 Resolved

Increased Atlas Data Federation and Online Archive query latency

This incident has been resolved.

1707834205 - 1707846450 Resolved

Increased Atlas Data Federation and Online Archive query latency in us-east-1

This incident has been resolved.

1707769120 - 1707780360 Resolved

Unable to create new Identity Providers for Federated Authentication

This incident has been resolved.

1707490144 - 1707622818 Resolved

Changes to Atlas Serverless Instances Delayed

This incident has been resolved.

1706294397 - 1706308114 Resolved
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