Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.
We continue experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We continue observing successful MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery delays when sending messages to the Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Our engineers are currently investigating the customer impact of a retroactive issue with SMS. We will follow up and provide customer impact details within 2 hours.
Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.
To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:
Recommended Steps:
Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
Monitor your call completion rates to Hungarian destinations.
If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.
We’ll provide another update in 24 hours or sooner as more information becomes available.
We are investigating a service interruption with Voice Recording E2E. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue in messaging app dequeue function. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery report delays to Hello Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are experiencing SMS delivery failures to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Whatsapp DLRs receiving elevated 4xx responses with error code 470 from wa-container. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery report delays to Multiple networks in United States of America via a subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Whatsapp where messages are not delivered with error 63021. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are currently experiencing issues with our Organization Public API endpoints, where requests are returning a 401 Unauthorized status due to an unexpected error in our token generation process. This is affecting users who rely on the Organization Public API for accessing organizational data. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to in Angola 631-04. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures sending to Syriatel Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page for more information at https://support.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-and-Elections-2024
We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Profiles Data Lake and Profiles Data Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with SMS delivery failures to multiple networks in Mexico via a subset of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Current status
ELASTIC SIP TRUNKING / Origination
Normal
DEVELOPER TOOLS / Console
Normal
ACCOUNT SECURITY / Authy 2FA
Normal
PROGRAMMABLE VOICE / PSTN
Normal
SERVERLESS / Studio
Normal
FLEX / Flex Application Platform
Normal
CARRIER NETWORK / SMS Long Code, North America
Normal
PROGRAMMABLE VIDEO / Group Rooms
Normal
ZIPWHIP MESSAGING / SMS Long Code, North America
Normal
ZIPWHIP TOOLS / Zipwhip Provisioner Dashboard and API