Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page for more information at https://support.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-and-Elections-2024
We are experiencing SMS delivery delays when sending messages to Subset of Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with Profiles Data Lake and Profiles Data Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We've become aware of a potential issue with SMS delivery failures to multiple networks in Mexico via a subset of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
We are experiencing US inbound SMS delivery failures to a subset of phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Current status
ELASTIC SIP TRUNKING / Origination
Normal
DEVELOPER TOOLS / Console
Normal
ACCOUNT SECURITY / Authy 2FA
Normal
PROGRAMMABLE VOICE / PSTN
Normal
SERVERLESS / Studio
Normal
FLEX / Flex Application Platform
Normal
CARRIER NETWORK / SMS Long Code, North America
Normal
PROGRAMMABLE VIDEO / Group Rooms
Normal
INTERNET OF THINGS / Programmable Wireless
Normal
FLEX / TaskRouter
Normal
PROGRAMMABLE VOICE / SIP Interface
Normal
PROGRAMMABLE VIDEO / Peer-to-Peer Rooms
Normal
SERVERLESS / Functions
Normal
ACCOUNT SECURITY / Verify
Normal
CARRIER NETWORK / MMS Long Code, North America
Normal
DEVELOPER TOOLS / Event Streams
Normal
ELASTIC SIP TRUNKING / Termination
Normal
INTERNET OF THINGS / Super SIM
Normal
CARRIER NETWORK / SMS Short Code, North America
Normal
DEVELOPER TOOLS / Debugger & Alarms
Normal
PROGRAMMABLE VOICE / Client Web
Normal
ACCOUNT SECURITY / Authy App
Normal
FLEX / Flex Insights
Normal
SERVERLESS / Assets
Normal
PROGRAMMABLE VIDEO / Recordings
Normal
INTERNET OF THINGS / Wireless Insights
Normal
ACCOUNT SECURITY / Lookup
Normal
TWILIO PLATFORM / Billing
Normal
PROGRAMMABLE VOICE / Client Mobile
Normal
DEVELOPER TOOLS / Documentation
Normal
SERVERLESS / TwiML Bins
Normal
CARRIER NETWORK / MMS Short Code, North America
Normal
PROGRAMMABLE VIDEO / Compositions
Normal
FLEX / Flex Agent Desktop
Normal
DEVELOPER TOOLS / REST API
Normal
PROGRAMMABLE VOICE / Conference
Normal
PROGRAMMABLE VIDEO / Network Traversal Service
Normal
SERVERLESS / Sync
Normal
CARRIER NETWORK / SMS Toll-Free, North America
Normal
FLEX / Flex Queue Stats
Normal
PROGRAMMABLE VOICE / Recording
Normal
PROGRAMMABLE VIDEO / Go Rooms
Normal
CARRIER NETWORK / MMS Toll-Free, North America
Normal
DEVELOPER TOOLS / Bulk Export
Normal
FLEX / Flex Teams View
Normal
PROGRAMMABLE VOICE / Queue
Normal
INTERCONNECT
Normal
CARRIER NETWORK / Voice, North America
Normal
FLEX / Flex Admin Console
Normal
PROGRAMMABLE VIDEO / Video Insights
Normal
PROGRAMMABLE VOICE / Text-to-Speech
Normal
PHONE NUMBERS
Normal
CARRIER NETWORK / Voice, Latin America
Normal
FLEX / Flex Routing
Normal
PROGRAMMABLE VOICE / Recording Transcriptions
Normal
PROGRAMMABLE CHAT
Normal
CARRIER NETWORK / SMS, Latin America
Normal
FLEX / Flex Conversations
Normal
PROGRAMMABLE VOICE / TwiML
Normal
TWILIO PLATFORM / Customer Support Center
Normal
CARRIER NETWORK / Voice, APAC
Normal
FLEX / Flex Programmable Chat
Normal
PROGRAMMABLE MESSAGING / MMS
Normal
PROGRAMMABLE VOICE / Voice Insights
Normal
CARRIER NETWORK / SMS, APAC
Normal
TWILIO PLATFORM / Other
Normal
FLEX / Flex Programmable Voice
Normal
PROGRAMMABLE MESSAGING / SMS
Normal
PROGRAMMABLE VOICE / Speech Recognition
Normal
PROXY
Normal
TWILIO PLATFORM / Account Insights
Normal
FLEX / Proxy
Normal
CARRIER NETWORK / MMS, APAC
Normal
PROGRAMMABLE MESSAGING / SMPP
Normal
CARRIER NETWORK / Voice, Europe
Normal
TWILIO PLATFORM / Trust Hub
Normal
PROGRAMMABLE VOICE / Intelligence
Normal
FLEX / Flex Plugins
Normal
PROGRAMMABLE MESSAGING / Messaging Channels
Normal
CARRIER NETWORK / SMS, Europe
Normal
PROGRAMMABLE VOICE / Pay
Normal
FLEX / Flex Billing
Normal
TWILIO PLATFORM / Organization
Normal
PROGRAMMABLE MESSAGING / Notify
Normal
CARRIER NETWORK / Voice, Middle East & Africa
Normal
PROGRAMMABLE VOICE / Media Streams
Normal
PROGRAMMABLE MESSAGING / Conversations
Normal
CARRIER NETWORK / SMS, Middle East & Africa
Normal
PROGRAMMABLE VOICE / Dialogflow
Normal
PROGRAMMABLE MESSAGING / Messaging Insights
Normal
FRONTLINE
Normal
CARRIER NETWORK / Verify Silent Network Auth
Normal
CARRIER NETWORK / Lookup Identity Match
Normal
PROGRAMMABLE MESSAGING / Messaging Services
Normal
CARRIER NETWORK / Lookup Line Type Intelligence [Legacy API]
Normal
PROGRAMMABLE MESSAGING / Content API
Normal
Sender ID
Normal
CARRIER NETWORK / Lookup Line Type Intelligence [Twilio API]