Incident History

Help Center issue has been resolved and it is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Digicel in the Cayman Islands 346-50. This incident has been resolved.

Elevated Stir/Shaken Signing Failure for Calls has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to C&W/FLOW Network in multiple countries. This incident has been resolved.

We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

We are no longer experiencing call quality issues to and from a subset of Twilio Taiwan phone numbers. This incident has been resolved.

We are no longer facing issues with updating the mailing address in the console. This issue is now resolved.